BOOKING TERMS & CONDITIONS
BEYZA Y PHOTOGRAPHY
Thank you for choosing Beyza Y Photography. We are honoured to be entrusted with documenting your special occasion.
Please carefully review the following terms and conditions before proceeding with your booking. These terms outline our booking process, payment requirements, service expectations and delivery policies to ensure a seamless experience for both our clients and our team.
1. BOOKINGS & CONFIRMATION
All bookings are subject to availability and confirmation by Beyza Y Photography.
To secure your event date, clients are required to complete our official booking form and pay the agreed booking deposit.
Submitting a booking form alone does not secure an event date. Your booking is confirmed once the required deposit has been received and our team has issued confirmation via WhatsApp or another agreed communication channel.
Bookings are reserved for the date, duration, location and services agreed upon at the time of confirmation.
Any changes to these details must be communicated to our team and are subject to availability and approval.
2. DEPOSITS & PAYMENTS
A booking deposit, generally $150 unless otherwise specified in your quotation, is required to secure your event date.
The deposit is applied towards the total cost of your selected package and reserves our team's availability for your event.
Booking deposits are non-refundable in the event of a change of mind or client-initiated cancellation, except where a refund is required by Australian Consumer Law or other applicable law.
The remaining balance must be paid no later than seven (7) days before the scheduled event date, unless otherwise agreed in writing.
Failure to make payment by the agreed due date may result in a delay to the commencement of services or cancellation of the booking, following reasonable notice and an opportunity to resolve the outstanding payment.
Any additional services, coverage extensions or agreed upgrades will be invoiced separately.
3. CANCELLATIONS & RESCHEDULING
We understand that circumstances can change. If you need to cancel or postpone your event, please notify our team as soon as possible in writing.
Cancellations
For client-initiated cancellations due to a change of mind or circumstances unrelated to a failure by Beyza Y Photography to provide the agreed services, the booking deposit will generally be retained to account for the reserved date and booking-related commitments, subject to applicable law.
Any additional amounts paid will be assessed with consideration of services already provided, reasonable costs incurred and applicable consumer rights.
Rescheduling
Requests to reschedule are subject to our team's availability on the proposed new date.
Where possible, we may offer to transfer an existing booking deposit to a new event date or provide a credit towards future Beyza Y Photography services.
Any credit arrangement, including its value, validity period and applicable services, must be confirmed in writing.
Rescheduling may result in revised pricing, particularly where the event date, location, duration or services change.
4. EVENT DETAILS & CLIENT RESPONSIBILITIES
Clients are responsible for providing accurate event information, including the event date, venue, coverage hours, schedule and relevant contact details.
A final event schedule or run sheet should be provided before the event to assist our team in planning coverage.
Clients are responsible for obtaining any necessary venue permissions, photography permits or access approvals.
Where photography or filming is restricted by a venue, celebrant, religious institution or event organiser, our team must comply with those restrictions.
While we make every effort to capture the important moments of your event, specific photographs, poses, individuals or moments cannot be guaranteed where circumstances are outside our reasonable control.
Clients are encouraged to communicate any particular photography priorities before the event.
5. PHOTOGRAPHY COVERAGE & ADDITIONAL HOURS
Photography coverage is provided for the agreed duration stated in your booking confirmation.
Coverage begins and concludes at the agreed times, unless otherwise arranged.
Requests for additional coverage are subject to our team's availability and will incur an additional charge at the agreed overtime rate.
Any overtime must be approved by the client and our team before the additional coverage takes place.
Delays to the event schedule do not automatically extend the agreed coverage period.
Where delays are caused by circumstances outside our team's control, we will make reasonable efforts to accommodate changes within the booked coverage period.
6. PHOTOGRAPHY STYLE & EDITING
By booking Beyza Y Photography, clients acknowledge and accept our established photography and editing style.
Our approach focuses on natural, candid and thoughtfully composed imagery, with professional colour grading and image enhancements consistent with our portfolio.
Image selection and editing are carried out at the photographer's professional discretion.
Our standard editing does not include body reshaping, facial alterations, slimming, skin reconstruction or extensive cosmetic retouching.
Requests for additional retouching or editing outside our standard service may be declined or quoted separately.
7. IMAGE DELIVERY & TURNAROUND
Our standard photography editing and delivery timeframe is 12–16 weeks following the event date.
This timeframe applies to standard photography galleries unless a different delivery schedule has been agreed in writing.
We generally process galleries in chronological order according to event dates.
Final edited images will be delivered through a private online gallery, typically via Pixieset.
The number of delivered images may vary depending on the event duration, lighting, schedule, guest participation and overall circumstances. Any expressly agreed minimum number of images will be honoured.
An optional priority editing service may be available for an additional fee, subject to confirmation by our team.
We will communicate any anticipated changes to the agreed delivery timeframe as soon as reasonably practicable.
8. RAW FILES & UNEDITED IMAGES
Beyza Y Photography does not provide RAW photography files, unedited photographs, rejected images or complete camera memory card contents as part of our standard services.
Final image selection forms part of our professional creative process.
Only images selected and professionally edited by our team will be included in the final photography gallery.
This policy is separate from any unedited behind-the-scenes content specifically included in a content creation package.
9. CONTENT CREATION & VIDEOGRAPHY
Where content creation or videography services are included, the deliverables will be outlined in the agreed package or quotation.
These may include short-form edited videos, highlight films, long-form films or unedited behind-the-scenes content, depending on the selected services.
Content creation and videography may be performed by trusted members of our extended creative team.
For content creation packages, agreed deliverables may be shared through Dropbox or another nominated delivery platform.
Dropbox content links are generally available for 6 months from delivery. Clients are responsible for downloading and securely storing their files before the link expires.
Where edited content creation videos are included, up to three rounds of reasonable revisions may be requested, provided they remain within the original agreed creative brief.
Additional edits, new video requests or substantial changes may incur additional charges.
Videography deliverables, editing timeframes and revision arrangements will be confirmed according to the selected package.
10. USB, PRINTS & PHYSICAL DELIVERABLES
Selected packages may include a Luxury Keepsake USB and photographic prints.
Physical products are supplied only where expressly included in the agreed package or purchased separately.
USBs and prints are generally prepared following completion of the final edited photography gallery.
Clients are responsible for providing accurate delivery information where physical items are to be shipped.
Any issues with damaged, defective or incorrectly supplied products should be reported to our team promptly so they can be assessed and resolved in accordance with applicable consumer rights.
11. GALLERY ACCESS & FILE STORAGE
Final edited photographs are delivered through a private online gallery, typically via Pixieset.
Online galleries are generally available to view and download for up to 12 months from the date of delivery.
Clients are responsible for downloading their photographs and maintaining personal backups within this period. We strongly recommend downloading the entire gallery upon receipt to ensure all images are safely stored.
For the best image quality, photographs should be downloaded directly from the online gallery rather than saved through screenshots.
Once the gallery has expired, access may be permanently removed, and Beyza Y Photography cannot guarantee the retrieval or restoration of any images.
Beyza Y Photography is not responsible for files that clients have failed to download or securely back up following delivery, except where otherwise required by law.
12. COPYRIGHT & PERSONAL USAGE
Unless otherwise agreed in writing, copyright in photographs created by Beyza Y Photography remains with Beyza Y Photography, subject to applicable Australian copyright law.
Clients receive permission to download, print and share their delivered photographs for personal, non-commercial use.
Images must not be sold, licensed to third parties or used for commercial advertising without appropriate written permission.
Where images are shared publicly, we appreciate appropriate credit to Beyza Y Photography.
Any additional commercial usage rights must be discussed and agreed upon separately.
13. SOCIAL MEDIA & PORTFOLIO PERMISSIONS
We respect each client's preferences regarding the public sharing of their photographs and videos.
Clients may indicate their preferences through our booking form, including:
Permission to share photographs and videos publicly.
Permission to share content without identifiable faces.
No permission for public sharing.
Beyza Y Photography will respect the selected preference unless the client subsequently provides written authorisation for a change.
Where permission is granted, selected content may be featured on our website, social media platforms, portfolio or other promotional materials.
Where permission is declined, client images will not be used for public promotional purposes without further authorisation.
14. TEAM MEMBERS & SERVICE PROVIDERS
Depending on the package selected, services may be delivered by Beyza, a second photographer, a content creator, a videographer or another approved member of our creative team.
Where specific team members have been expressly agreed upon, we will make reasonable efforts to ensure their attendance.
If an assigned team member becomes unavailable due to illness, emergency or other unforeseen circumstances, we will notify the client and seek a suitable alternative where reasonably possible.
Any proposed substitution that materially affects the agreed services will be discussed with the client.
If we are unable to provide the agreed services, appropriate remedies will be offered in accordance with the agreement and applicable consumer law.
15. UNFORESEEN CIRCUMSTANCES
Events may occasionally be affected by circumstances beyond the reasonable control of either party, including severe weather, natural disasters, emergencies, government restrictions or significant transport disruptions.
Where such circumstances arise, both parties agree to communicate promptly and make reasonable efforts to find a suitable solution.
Depending on the circumstances, this may include rescheduling, arranging alternative coverage or an appropriate refund or adjustment.
Nothing in these terms excludes rights or remedies available under Australian Consumer Law.
16. PROFESSIONAL CONDUCT & WORKING CONDITIONS
We are committed to providing a professional and respectful experience for our clients and their guests.
We ask that our team members are treated with courtesy and provided with a reasonably safe working environment.
Our team may raise concerns or temporarily pause coverage where serious safety risks, harassment, threatening behaviour or unsafe conditions arise.
Where possible, we will give the client or event organiser an opportunity to address the issue before taking further action.
Any decision to discontinue services will be proportionate to the circumstances and subject to applicable legal obligations.
17. AGREEMENT TO TERMS
By submitting the official booking form and proceeding with a confirmed booking, clients acknowledge that they have been provided with these terms and conditions and agree to the applicable booking arrangements.
Any individually agreed package details or written variations will form part of the booking agreement.
These terms are governed by the laws applicable in New South Wales, Australia.
Nothing in these terms is intended to exclude, restrict or modify any consumer guarantees or other rights that cannot lawfully be excluded.
Beyza Y Photography
Thank you for trusting us to document the moments that matter most.